Privacy Policy

 

Tiptop Diamonds (collectively referred to as "we/us" or "Company") is concerned to ensure that all personal data submitted through www.tiptopdiamonds.com (referred to as "website" or "tiptopdiamonds.com") are handled in strict adherence to the relevant provisions of the Personal Data (Privacy) Ordinance.

 

The Company respects the privacy rights of visitors to the website and of individuals who participate in, access, or sign up to any of the Company's services, activities, or online contents (referred to as "services"). The Privacy Policy is governed by the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) (referred to as "Ordinance").

 

1. Purpose of Collecting Personal Data

You need not supply any personal data in order to access the website. When you participate in, access, or sign up to any of the services, personal data is collected from you to enable us to provide you with the services. You may decline to provide us with the requested personal data, but in such case we may not be able to provide the services to you. By submitting your personal data, you consent to the use of that data as set out in this Privacy Policy Statement.

 

2. Types of Personal Data Collected

Types of personal data collected by the Company may include but not limited to the following:

i. Your name and other personal particulars;

ii. Contact details, such as mailing address, telephone number, and email address;

iii. Billing information, such as credit card account numbers.

 

3. Use of Personal Data collected

Personal data collected from you may be used by the Company for:

i. Identifying you and your accounts;

ii. Providing you with the related services;

iii. Processing your order(s), payment instructions, collecting outstanding amounts, and other instructions;

iv. Analyzing, verifying, and/or conducting credit checks, payment details and/or conditions, so as to provide you with the related services;

v. Designing services for you;

vi. Providing you with customer service;

vii. Conducting marketing research, statistics analysis, and behavioural analysis;

iix. Auditing;

ix. Making disclosures when required by applicable laws, rules, and regulations;

x. Direct marketing of the products and services of the Company and its business partners.

 

4. Direct marketing

The Company may use the personal data collected from you in direct marketing upon receiving your consent. We may contact you by mail, email, telephone, social media, and other communication channels. If you prefer not to receive any direct marking communications from us, you can opt out at any time by updating your preferences through your registered account. Upon receipt of your request, we shall cease to use your personal data.

 

5. Retention of the information

We will retain your personal data and records of your online transactions for a reasonable period to fulfill the purpose of personal data collection.

 

6. Data Access, Correction, and Deletion

If you wish to access, correct, or delete your personally identifiable information, which you have given us via the website, you may contact us by email: cs@tiptopfashion.com.hk.

 

7. Use of Cookies

Cookies are computer files that are stored in your computer for the purposes of obtaining configuration information and user preferences. Cookies used (if any) can improve your shopping experience when visiting the website. You can choose not to accept Cookies, but to do so, you may be unable to utilize or activate certain available functions on the website.

 

8. Policy Coverage 

This Privacy Policy Statement only applies to the website. The website may contain links to other sites and pages. By activating a link, such as clicking on the banner of an advertiser, you leave the website and the Company does not exercise control over any personal data or any other information you give to any other entity after you have left the website. Access to and use of other sites or pages are at your own risk.

 

9. Changes in Privacy Policy Statement

The Privacy Policy Statement may be amended from time to time without prior notice, the latest version of the statement can be found on www.tiptopfashion.com.hk. You are advised to check and read the latest version of the statement regularly.